Office of Benefits & Retirement Services

puzzle group Benefits are important to employees and make up a significant portion of an employee's "total compensation package." To ensure that employees are knowledgeable about their benefit package, the Benefits Office conducts new employee orientations and seminars throughout the year. Enrollment materials are processed by the staff and payroll deductions are put in place.

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Critical Function

The critical function of the Office of Benefits and Retirement Services is to provide new employees with an overview of benefits, and to process and maintain enrollments in the following benefits:
  • Health Insurance
  • Supplemental Insurances
  • Virginia Retirement
  • Tax-Deferred Annuity (TDA)
  • Flexible Benefits Program
  • Tuition Reimbursement
  • Provide retirement estimates.
  • Process VRS retirement forms
  • Enroll retirees in the Retirement Opportunity Program (ROP)

2018 ACA Notice (PDF)


Contact Us

Joseph Makolandra
Director, Benefits and Retirement Services 

Elisa Pickette
Supervisor, Benefits and Retirement Services
Office: 703-791-8780

Kathy Snow
Administrative Coordinator, Benefits and Retirement Services 
Office: 571-402-3880
Cell: 571-241-0768

John Bresnahan

Coordinator, HR Data and Program Evaluation


Office: 703-791-8770


Tracy Ketch
Executive Secretary
Office: 703-791-8568
FAX: 703-791-8906 


Health Insurances or Flexible Spending Benefits

Contact: Lisa Figueroa
Benefits Specialist
Office: 703-791-8022
Cell: 571-245-3726


Lincoln Financial 403b & 457, VRS Hybrid Plan, Tuition Reimbursement, or ROP

Contact: Jill Argueta
Benefits Specialist
Office: 703-791-8927
Cell: 571-245-5586


Virginia Retirement System & PWCS Retirement processes, or COBRA, Retiree Health Benefits

Contact: Kristin Brittigan
Retirement Specialis
Office: 703-791-8772
Cell: 571-244-4883


All leave for Last names M-Z

Contact: Judy Reo
Leave Specialist
Office: 703-791-8769
Cell: 571-241-1750

All Leave for Last names A-L

Contact: April Glover
Leave Specialist
Office: 703-791-7203
Cell: 571-241-6334



Office Location

Kelly Leadership Center
Office of Benefits &
Retirement Services
Room 1300
14715 Bristow Road
Manassas, VA 20112

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