Technical Support

Contact the PWCS Help Desk by calling 703-791-8826

Email the Help Desk

 

Hours of Operation: The Help Desk is staffed Monday–Friday, 7 a.m.–4:30 p.m. when schools are in session and 8 a.m.–4 p.m. when schools are not in session. The Help Desk will not open whenever schools are closed on a Code Red. Hours may vary on Code Green days based on weather conditions.

Password Reset

Password Reset

(Students, Parents, and Employees)

We understand that at some point you may have to reset your password. It happens to all of us. Don't worry, resetting your password is simple. However, if you do encounter difficulty, the Help Desk is available to assist.

Password Self Service

Frequently Requested Links

Canvas & Zoom Information The Hub Learning Resources  Technology FAQ
Password Reset

Free Wifi For Students and Staff

If you are in need of internet access for a PWCS device please visit one of the PWCS "Wifi Parking Lots." View list of wifi parking lot locations.

Student Usernames

Student Usernames: Usernames and Email Addresses are available in ParentVUE in the “Student Info Area” or by contacting your child’s school.

I am having trouble logging into my child’s computer how do I do it?

Please contact the PWCS Help Desk for support.