Help Desk

Technical Support

Contact the PWCS Help Desk by calling 703-791-8826


Hours of Operation: The Help Desk is staffed Monday-Friday, 7 a.m.-4:30 p.m., excluding school holidays. The Help Desk will not open whenever schools are closed on a Code Red. Hours may vary on Code Green days based on weather conditions.

Password Reset

Password Reset

(Students, Parents, and Employees)

We understand that at some point you may have to reset your password. It happens to all of us. Don't worry, resetting your password is simple. However, if you do encounter difficulty, the Help Desk is available to assist.

Password Self Service

Student Usernames

Usernames and email addresses can be found in the Student Info Area section of ParentVUE or by contacting your child's school.

I am having trouble logging in to my child's computer how do I do it?

Please contact the PWCS Help Desk for support.