Help Desk

Technical Support

Contact the PWCS Help Desk by calling 703-791-8826


Hours of Operation: The Help Desk is staffed Monday-Friday, 7 a.m.-4:30 p.m., excluding school holidays. The Help Desk will not open whenever schools are closed on a Code Red. Hours may vary on Code Green days based on weather conditions.

Password Reset

Password Reset

(Students, Parents, and Employees)

We understand that at some point you may have to reset your password. It happens to all of us. Don't worry, resetting your password is simple. However, if you do encounter difficulty, the Help Desk is available to assist.

Password Self Service

Student Usernames

Student Usernames: Usernames and Email Addresses are available in ParentVUE in the "Student Info Area" or by contacting your child's school.

I am having trouble logging into my child's computer how do I do it?

Please contact the PWCS Help Desk for support.

Free Wi-Fi For Students and Staff

If you are in need of internet access for a PWCS device please visit one of the PWCS "Wi-Fi Parking Lots." View list of Wi-Fi parking lot locations.