Aquatics Center Frequently Asked Questions

Q: Where is the PWCS Aquatics Center located?
A: The Aquatics Center (PDF) is located on the campus of Colgan High School (13833 Dumfries Rd., Manassas, VA 20112). Our main entrance is directly across from the stadium on the east side of the campus (door #25).
Q: Is the facility open to the public, or just the school division?
A: The Aquatics Center is open to the public seven days a week! Operating hours and fees can be found here.
Q: When did the Aquatics Center open?
A: The grand opening for the PWCS Aquatics Center was September 10, 2016.
Q: Is the pool 50 meters long?
A: No, however the Aquatics Center has two pools: a competition pool and a leisure pool. The competition pool is available for lap swimming, swim practices, swim meets, and diving (on two 1 meter boards). This pool is longer than traditional 25 yard pools, and a movable bulkhead provides the flexibility for numerous configurations. Several competition configurations have been USA Swimming certified. The leisure pool has a splash and play feature in the shallow area with spray rings and dump buckets. There is also a 150' water slide that's over 20' tall!
Q: Is the Aquatics Center able to host swim meets?
A: Yes, the pool has a state-of-the-art aquatic timing system with touchpads and a video scoreboard! For the 2016-17 high school swim season (our first with the new Aquatics Center), we hosted 20 events for a total of 6,325 entries!
Q: How many lanes does the Aquatics Center have?
A: It depends on the configuration of the movable bulkhead and lane lines, but there are various 25 yard and 25 meter configurations possible. The maximum number of lanes possible in a 25 yard configuration is 15.
Q: Does the Aquatics Center have swim lessons for the public?
A: Yes, we offer a wide array of classes, ranging from Child & Parent to Adult. More information regarding our swim lessons can be found here.
Q: Does the Aquatics Center offer lifeguarding classes?
A: Yes, and we have several classes starting soon; View information on lifeguarding classes.
Q: Do I need to take your lifeguarding class to get a job at the new pool?
A: Yes, all lifeguard candidates must take an Ellis & Associates lifeguarding certificate at our facility before they can begin work. If you are interested in working at our facility as a lifeguard, please complete the job interest form.
Q: What is your refund policy?
Birthday Parties:
Birthday parties that are canceled more than two weeks prior to party date will receive a refund of 75% of booking fee. Parties that are canceled within two weeks of their scheduled party will not receive a refund, but may have the option of re-scheduling based on facility availability.
In the case the facility closes due to inclement weather, mechanical breakdown, or water contamination, the Aquatics Center will refund 100% of the rental fee. Depending on facility availability, the party may be rescheduled.

Lap Swimming:
Lap swimming reservations can be refunded up until the start of the reserved time slot.

Swim Lessons:
Not attending the program does not entitle a participant to a credit or refund. When enrolled in a program, the participant is reserving space, time, and staffing regardless of whether the participant attends the program.

When special circumstances arise where participation is not possible (e.g., family emergency), a participant may request an account credit or refund. No refunds will be given after the first day of class; no make-ups or refunds will be given for missed classes.

When the facility temporarily closes due to events outside of our control (e.g., inclement weather, equipment failure, government shutdown order, etc.), guests will be issued a prorated program credit for each class or session missed, valid for 12 months toward any activity or membership. Credits will be applied to any past due or future scheduled payments.

Camps:
Requests made more than 14 days before the day of the camp (or first day of the camp for multi-day camps) will be refunded in full. Requests less than 14 days before the start of camp will receive a 50% refund.

Refunds will be granted on a case-by-case basis. To request a refund, please complete this form: refunds.pwcsaquatics.com.

Do have other questions not answered here? Please contact us by email: [email protected] or phone: 571-374-6333.