Hazel Health telehealth services are provided through a tablet, computer, or smart device.
All PWCS students in grades K-12 are eligible for Hazel Health services.
Hazel Health will offer immediate essential mental health services to PWCS students, at home, at no cost to your family.
Hazel health therapists can help students with:
There’s a multi-step process to access Hazel Health Services.
First, parents or guardians (and students over age 18) must opt in their student via ParentVUE. Student information is then shared with Hazel Health within one business day (typically overnight).
Second, parents/guardians (and students over age 18) must complete the Hazel Health consent form.
After completion of the Hazel Health consent form, parents/guardians can schedule the first appointment through Hazel Health.
View the instructions for accessing care through Hazel Health.
Telehealth appointments are available 7 a.m. - 7 p.m., Monday through Friday.
Please note that Hazel Health telehealth appointments do not take place at school.
No, Hazel Health telehealth appointments do not take place at school.
Please note that Hazel Health requires a parent, guardian, or trusted adult to be at home during telehealth appointments.
Following the completion of the opt-in form in ParentVUE, PWCS will share student and parent/guardian information with Hazel Health to verify student enrollment in PWCS. The following information will be shared:
Student Information Shared
Parent/Guardian Information Shared
Please note that by opting in, you are not consenting to services but providing approval to PWCS to share your student's information with Hazel Health to allow you to start the registration process.
View the instructions for accessing care through Hazel Health.
All parent-provided information will be securely entered into Hazel Health’s HIPAA (Health Insurance Portability and Accountability Act) and FERPA (Family Educational Rights and Privacy Act) compliant system by the parent.
No information about a student’s telehealth services is released to schools or PWCS.
Hazel Health complies with all HIPAA and FERPA requirements.
Hazel Health does not share information about a student’s telehealth services with schools, school staff, or PWCS.
Parents and guardians can choose to share information directly with school staff if they believe that it will help the school support their student.
Hazel Health services are not a replacement for emergency services.
If a child needs immediate medical attention or in case of a life-threatening emergency, call 911 (TTY dial 711).
For an emergency mental health assessment, visit the nearest emergency room.
All telehealth services will be provided to PWCS students by Hazel Health at no cost to families, regardless of their ability to pay or insurance status.
Hazel Health asks for health insurance information as part of the consent to care; however, all students can receive services regardless of their insurance status. If insurance information is provided, Hazel Health will attempt to receive reimbursement from the insurance company for services provided. Families are never charged for Hazel Health sessions. Any patient responsibility (e.g., copay, coinsurance, deductible) on an explanation of benefits (EOB) is covered by PWCS’ contract with Hazel Health.
In alignment with mental health industry standards, Hazel Health cannot duplicate services already provided by another provider. Please let your Hazel Health therapist know if you are receiving any other mental health services during your intake visit so that they can determine whether it is clinically appropriate to pursue Hazel Health’s program.
More than 40% of Hazel Health therapists are bilingual – speaking 19 languages.
For more information on Hazel Health, visit the Hazel Health FAQ webpage. The Hazel Health model has been tailored to meet the unique needs of the Prince William County Public Schools (PWCS) community. Therefore, the services described on the Hazel Health website may differ from how they are provided in PWCS.