Link a Student to an Account
Users who do not see their student(s) on the student screen in the app after creating an account and logging in will need to link the student to their account.
- On the Students tab, select the Add Student (
) icon in the top left of the screen.
- Enter the first name, last name, and date of birth for the student you want to link.
- If the student information entered matches a student in the system, a message will appear asking if you would like to proceed with linking the student by submitting a verification code. Select Proceed.
- If the confirmation message to link the student does not appear, the student information entered does not match a student in the system. Confirm you have entered the correct information. If you need assistance, submit a support request to PWCS Transportation.
- On the verification screen, select Send Code.
- A message will appear and display a phone number/email address attached to a parent/guardian of the student you are requesting to link, asking if you have access to it.
- If yes, the student can be linked using a verification code.
- Select yes. A verification code will be sent to the phone number or email address displayed.
- When you receive the verification code, enter it into the verification code box.
- Select the save icon (
) to the right of the student name at the top of the screen.
- A message saying "Success - Link request has been submitted" will appear, confirming the student has been linked.
- If no, for the safety and security of our students, the PWCS Transportation department must verify the request to link the student to your account.
- Select no.
- Select the save icon (
) at the top of the screen.
- A message saying "Success - Link request has been submitted" will appear, confirming your request to link the student has been submitted for review.
- PWCS Transportation will review the request and confirm it is being made by a parent/guardian, the student, or an emergency contact listed for the student.
- Requests will be reviewed within three business days. Users will receive a notification through the EZ A2B app when the request has been approved or declined.